How to Fix a Phone That Won’t Turn On
How to Fix a Phone That Won’t Turn On. Smartphones have become essential for communication, work, shopping, and entertainment. Therefore, when a phone won’t turn on, panic usually hits right away. Many people assume the worst, like a dead motherboard or completely broken device. However, most of the time, the issue is minor and can be fixed easily at home.
At ED Mobile, we repair thousands of phones every year. Surprisingly, many of those devices only needed simple troubleshooting. So today, we are sharing a complete, step-by-step guide on how to fix a phone that won’t turn on.
This guide helps with both Android and iPhone devices. Read each solution carefully, because sometimes the simplest trick brings your phone back to life.
Why Your Phone Might Not Turn On
Before we start fixing, it is useful to understand what may cause the issue. Several common problems include:
• A drained or damaged battery
• Charger or cable faults
• System crash or software freeze
• Water or physical damage
• Faulty power button
• Display issues (screen turns black but phone is actually on)
Because the right solution depends on the cause, follow the checks step-by-step.
Step-by-Step Fixes for a Phone That Won’t Power On
1. Charge the Phone Correctly
First, connect your phone to a working charger. But also:
• Try a different USB cable
• Use a different adapter
• Check another wall socket
• Leave it charging for at least 30 minutes
Sometimes the battery drains so deeply that the phone needs extra time before showing the charging logo. Additionally, avoid cheap chargers as they often fail to deliver enough power.
2. Clean the Charging Port
Dirt and pocket lint block charging pins inside the port. Therefore, your phone may not charge at all even when plugged in.
Take a wooden toothpick or soft brush and gently clean the port. But do not use metal objects because they can damage the connectors.
If the phone charges again afterward, you have solved the problem!
3. Force Restart the Device
Many times, the phone is actually ON but frozen on a black screen. So, a forced restart wakes it up.
Try:
For iPhone:
Press and release Volume Up → press and release Volume Down → hold Power button until Apple logo appears
For Android:
Hold Power + Volume Down for 10-20 seconds
(Some models use Power + Volume Up)
This method fixes system crashes and boot glitches quickly.
4. Check for a Faulty Display
Sometimes the screen is the only part not working while the device is still running. You may hear notifications or vibrations.
To test:
• Call your number from another phone
• Try connecting to a PC
• Check if the phone responds to button presses
If you notice signs of life, then your display is damaged and needs professional replacement.
5. Remove the Case and Inspect Buttons
Power button failure can prevent the phone from turning on. Also, a tight case may press the button continuously causing shutdown.
Therefore:
• Remove your phone case
• Press the power button firmly
• Check for physical damage
If the button feels stuck or loose, it requires repair.
6. Check for Water or Physical Damage
Dropped your phone recently? Spilled water on it? These accidents cause instant shutdown or component failure.
Signs include:
• Screen flickers before it turns off
• No charging response
• Corrosion inside the charging port
Do not attempt to turn on a wet phone repeatedly. Instead:
• Power it off immediately
• Do not use rice (it is unreliable)
• Visit a professional repair center fast
ED Mobile offers water damage treatment to prevent further corrosion.
7. Try Booting into Safe Mode (Android)
Sometimes apps crash the system. Therefore, booting into Safe Mode disables them temporarily.
Procedure:
Hold the Power button → press and hold “Power Off” → select “Safe Mode”
If the phone turns on in safe mode, then an installed app is the problem. You should remove the app you installed last before the issue started.
8. Connect to a Computer and Restore Software
Software corruption can block startup. So, connecting to a PC may help.
For iPhone:
• Use Finder or iTunes to Restore or Update iOS
For Android:
• Use Smart Switch (Samsung)
• Use Device Recovery tools from manufacturer
However, this may erase data if the backup is not available.
9. Replace the Battery (Older Phones)
If your phone shuts off randomly, struggles to hold charge, or feels swollen, the battery is failing. In that case, only replacement helps.
At ED Mobile, we install original batteries for long-lasting performance.
10. Seek Professional Repair
If none of the above works, internal hardware may be damaged such as:
• Motherboard
• Power IC chip
• Display circuit
• Charging IC
Continuing trial fixes without knowledge could make the phone worse. Therefore, get expert diagnosis.
ED Mobile technicians handle:
• Logic board repairs
• Power supply faults
• Short circuits
• Screen and charging repairs
Professional troubleshooting saves the device from further harm.
Related Post:
» How to fix common iPhone Issues
» Why Phone Repair Services Are Essential for Saving Your Device
» Phone Screen Repair: What You Should Know
» Benefits of Professional Phone Repair Services
» Extend Your Phone’s Life with Professional Repair Service
Preventing the Issue in the Future
Because prevention is always better than repair, follow these habits:
• Charge with high-quality accessories
• Avoid using the phone while charging
• Restart your phone weekly for stability
• Keep it away from water and overheating
• Update software regularly
• Use protective cases and glass
A well-maintained phone lasts longer and performs better.
When to Visit ED Mobile Immediately
Come straight to our store if:
• Phone heats up quickly
• Screen shows flickering or lines
• Device shuts down even with battery left
• Burning smell or liquid damage is visible
Quick action prevents permanent failure.
Why Choose ED Mobile
✔ Skilled technicians for iPhone and Android
✔ Quick inspections and same-day repairs
✔ Genuine spare parts
✔ Transparent pricing
✔ Warranty on repairs
We help you get your device working smoothly again—without stress.
Conclusion
When a phone doesn’t turn on, it does not always mean the phone is dead. Many issues—like a drained battery, a frozen system, dust in the port, or a faulty button—can be fixed easily using the steps above. However, when the problem is internal, experts like ED Mobile provide the safest and quickest repair solution.
Your smartphone is your lifeline—so don’t give up on it too fast. Try the solutions, and visit ED Mobile if you need professional help.
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